What Information We Collect and Why
When you register, we collect your name, email address, phone number and the credentials you set for your account. Every deposit or withdrawal you make through DANA, OVO or GoPay generates a transaction record — we hold that to verify payments, resolve disputes and meet the
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record-keeping requirements that apply where our service is accessible. We also collect device data: your IP address, browser type, operating system and session timestamps. This helps us detect unusual login patterns and protect your account from unauthorised access. When you reach out to our support team,
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the messages you send — whether by live chat or email — are stored so we can track your issue through to resolution. We do not sell your personal data to third parties. We may share limited account information with payment processors such as DANA, OVO
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and GoPay solely to complete a transaction you initiated. Any such sharing is governed by those providers' own data terms, and we encourage you to read them. Data availability and retention periods depend on local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.